Effective as of August 19, 2021
Types of information collected:
Personal – we collect personal information that you provide: such as name, mailing address, e-mail address, telephone number or any other information we collect that may be defined as personal information under any applicable law. No personal information is collected unless you voluntarily provide it.
Transactional – We collect information associated with the details of your transactions throughout our website and in connection with fulfilling your order(s).
Operational – We may collect non-personally identifiable information as part of the standard operation of the hosting servers, by using Cookie Technology to enhance the online experience, which does not personally identify users or extract any information from the users’ computer. We use Cookie Technology to measure and monitor our website and to improve its design and content.
We collect some or all of the following information from or about you:
- Contact information such as name, email address, mailing/shipping address and phone number
- If you tell us where you are (e.g., by allowing your mobile device to send us your location or using the “Salon Locator” function on our website), we may store and use that information to provide you with location-based information
- Billing information such as credit card number and billing address
- Unique Identifiers such as username, account number and password
- Preferences information such as product wish lists, order history and marketing preferences
- User’s date of birth and gender
- Information you voluntarily provide to us in connection with your voluntary participation in a research study such as your buying habits, preferences and opinions on products and services we may offer
As is true of most websites, we automatically gather information about your device such as: Your IP address, time and date of visit, browser type, referring/exit pages, operating system, agent version, platform, SDK version, timestamp, API key (identifier for application), application version, device identifier, iOS Identifier for Advertising, iOS Identifier for Vendors, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), Model, manufacture and OS version of device, session start/stop time, locale (specific location where a given language is spoken), time zone, and network status (WiFi, etc.).
We may log this information for system administration and improvement, order verification, marketing and system troubleshooting purposes.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests and applications for employment
- Administer your account
- Send you a newsletter
- Send you marketing and promotional communications
- Respond to your questions and concerns
- Improve our website and marketing efforts
- Conduct research and analysis
- Display content based upon your interests
How Information Is Used:
We may use information that we collect about you or that you provide to us to:
- Improve our website and its contents and to make sure our site is working properly
- Provide you with information or products that may interest you
- To directly contact you and provide you with customer service
- Learn website trends and activities
- Notify you about changes to our website and products
How Information is Shared:
We and our third-party service providers in the U.S. may also disclose your personal information:
- As required or permitted by law such as to comply with a subpoena, in response to a search warrant or other legally valid inquiry, order or similar legal process
- To investigate both in the case of a breach of an agreement or contravention of law
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, establish, exercise, or defend a legal claim, investigate fraud, or respond to a government request
- To any other third party with your prior consent to do so
Additionally, we may share email addresses (in a hashed or de-identified form) that have been provided to us by our registered users, with third parties such as network advertisers and ad exchanges (including SNSs), to serve targeted advertisements to you about our goods and services.
We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products, or services on or availability of such SNSs; or (iii) your use of any such SNSs.
How Information is Protected:
We do our best to secure your information on our website, but we cannot guarantee the safety of your data to and from other sites. Please understand that the transmission of information via the internet, in general, is not entirely secure. And the security of this information (such as the password you have chosen) also depends on you. Please keep your passwords confidential and in safekeeping.
Third Party Websites
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Marketing Communications Choice and Opt-Out
We want to communicate with you only if you want to hear from us. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in the emails, updating your communications preferences in your membership account on our website or contacting us at the address, telephone number or email address set forth below. Please note however, that as a user of the service, you cannot opt-out of some administrative communications that are reasonably necessary to the service, such as billing or service notifications.
You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may access, update, or correct any of your personal information in your account by editing your profile within your account. You may request access, updating or the correction of inaccuracies in other personal information in our custody or control by writing or sending an email to us at the email address set forth below.
If you have any questions, please contact us at:
PRO BEAUTY CONCEPTS
8206 Commerce Way Miami Lakes
Miami, Florida 33016
Attn: PBC Customer Service
We may share email addresses (in a hashed or de-identified form) that have been provided to us by our registered users, with network advertisers and ad exchanges (including SNSs), to serve targeted advertisements to you about our goods and services. We may work with third parties, such as network advertisers and ad exchanges that use tracking technologies on our websites in order to provide tailored advertisements on our behalf and/or on behalf of other advertisers across the Internet and we may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content. Network advertisers are third parties that display advertisements, which may be based on your activities (including past visits to our websites) across the Internet and mobile media (“Targeted Advertising”).
Targeted Advertising (also known as Behavioral Ads) uses information collected on an individual’s web browsing behavior on one website (such as the pages they have visited or the searches they have made) in order to target advertising to that individual on another website. Targeting, called Cross Device Tracking, can also take place across devices such as tablets, smartphones, laptops and smart televisions. Third parties collect this information by placing or accessing cookies or other tracking technologies in your browser when you visit this, or other, websites.
Behavioral Ads enable us to target advertisements to you for products and services in which you have demonstrated an interest. If you object to receiving Behavioral Ads from us on third party sites, you can learn more about your ability to limit Behavioral Ads below. Our third-party ad network and exchange providers, the advertisers and/or traffic measurement services may themselves set and access their own technologies on your device and track certain behavioral usage information via a device identifier. These third-party technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements; and (c) understand the usefulness of the advertisements that have been delivered to you.
Statements regarding our practices do not apply to the methods for collecting information used by these third parties or the use of the information that such third parties collect. We make no representations regarding the policies or practices of third-party advertisers or advertising networks or exchanges or related third parties.
While sites use a variety of companies to serve advertisements, you may wish to visit http://www.networkadvertising.org/optout_nonppii.asp , which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members. Opting out of one or more NAI members only means that those NAI members, not meaning you will no longer receive any targeted content and/or ads. You may also opt-out of receiving Behavioral Ads on participating sites and services by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices/rs no longer will be allowed under their own rules to deliver Behavioral Ads to you but do. Please note, if your browsers are configured to reject cookies when you visit an opt-out page, or you subsequently erase your cookies, use multiple devices or change web browsers, your opt-out may not, or may no longer, be effective. We are not responsible for effectiveness of or compliance with any third parties’ opt-out options or programs.
Cookies and Other Tracking Technologies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
A Note About Children
We do not intentionally gather personal information from visitors who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible.
If you are a resident of California, you may be entitled to certain rights under the California Consumer Privacy Act of 2018 (“CCPA”).
Under the CCPA and its attendant proposed regulations, California residents have (a) the right to request access to the personal information collected in the previous 12 months; (b) the right to request deletion of personal information; and (c) the right to opt out of the “sale”, as defined under the CCPA, of personal information. These rights are subject to certain exemptions and exceptions as well as certain steps we must take to verify your identity.
Right to Know and Delete
When exercising your right to know, you have the right to request the following from us:
- The categories of personal information we collect about you;
- The categories of sources from which we collect your personal information;
- The business purpose for collecting your personal information;
- The categories of third parties with whom we share your personal information; and
- The specific pieces of personal information we have collected about you in the previous 12 months.
To request access to or deletion of your personal information, please submit your request here.
When exercising your right to deletion please note that cancellation and deletion of your account will result in us and you being unable to access your account
Right to Opt-out
We do not generally sell information as the term “sell” is traditionally understood. However, if and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for certain targeted advertising, California Residents may indicate your election here and we will comply with applicable law as to such activity.
If you have difficulty accessing the webforms hyperlinked above, in order to exercise your CCPA rights, you may also call us at 1-866-414-0956 or email us at email@example.com with a subject line of “MY CCPA Rights.” For your protection, prior to actioning on any of your CCPA requests we will need to verify your identity.
If you elect to exercise any of your rights under CCPA, PROBEAUTY CONCEPTS will not deny services, provide a different price or rate for our services, or provide a different level of service to you because you exercised such rights.
California “Shine the Light” Law
If you are a California resident and have an established business relationship with us, you may request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year.
To request a notice, please submit your request to:
PRO BEAUTY CONCEPTS
PRO Beauty concepts is not an entity that is covered by HIPAA. The HIPAA privacy rules apply to health plans, health care clearing houses, to any health care provider who transmits health information in electronic form in connection with transactions for which the Secretary of HHS has adopted standards under HIPAA (the “covered entities”) and their service providers (“business associates”). This means that the information that you provide to the PBC is not protected by the HIPAA privacy rules and regulations.
If you are outside the EEA or the UK, by using our Maps API Implementation you agree to be bound by Google’s Terms of Service. By using our implementation of the Google Maps APIs, you also agree to allow us to gain access to information about you including personal information (such as your usernames) and non-personal information (such as your location). You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use information about location in conjunction with data from other data providers.
Google Analytics and Advertising:
We use Google Analytics to better understand how our users interact with our Platform. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s site “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/.
You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout/.
We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Doubleclick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Service. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences or by vising NAI’s online resources at http://www.networkadvertising.org/choices.
OUR POLICY ON “DO NOT TRACK” SIGNALS UNDER THE CALIFORNIA ONLINE PROTECTION ACT (CALOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. PRO BEAUTY CONCEPTS aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you.
- Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification.
- You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object.
- You have the right to object to our processing of your personal data.
- The right of restriction.
- You have the right to request that we restrict the processing of your personal information.
- The right to data portability.
- You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent.
You also have the right to withdraw your consent at any time where PRO BEAUTY CONCEPTS relied on your consent to process your personal information.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or
simply want more information, contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
PRO BEAUTY CONCEPTS
PBC Customer Service Department
8206 Commerce Way, Miami Lakes
Miami, Florida 33016